JOIN OUR TEAM!
We are a sales and customer service organization. Our primary focus is building strong, lasting relationships with the manufacturers that we represent and our customers. As our company is always in a steady rate of growth, we're constantly looking for HVAC industry professionals to join us as we continue to expand into new areas of the industry and new territories.
We provide a comprehensive benefits package for our full-time employees including but not limited to Medical, Dental, Vision insurance, 401(k) with match, gym membership and Costco membership reimbursement, and paid vacation.
Please email your resume and cover letter to email@example.com to apply.
Service & Parts Administrative Coordinator
This role is responsible for coordinating our Service Technician’s schedules and all administrative tasks associated with our Service Department along with being responsible for processing aftermarket parts sales, customer orders and responding to customer's inquiries, questions or complaints regarding parts services.
Provides project coordination support for the service department
Provides warranty and service related support to project managers
Ensures all required documentation is provided to the technicians for instruction and completion at time of service
Monitors service and start-up request’s status to ensure they are completed to the customer’s satisfaction and meeting all equipment manufacturer requirements. Reports feedback from all parties back to the project manager
Manages the data entry of service reports, start-up documentation, and warranty parts documentation
Supports accounting staff with data entry for service specific jobs, and ensures all billings occur timely and accurately
Supports warranty Parts orders and process
Completes parts order entry or quote preparation
Coordinate product deliveries to ensure on-time delivery of customer orders
Proficient in Microsoft Office, QuickBooks experience
Experience with basic accounting functions
Demonstrates the capacity to understand mechanical equipment or familiarity with HVAC systems
Related work experience for a mechanical contractor, HVAC provider, or other construction related firm a definite plus
VRF Sales Support
The primary function of the Inside Sales Engineer is to serve as a support role to the Outside Sales Engineers. Activities will range from pre-sale support such as estimating, quoting, and communicating directly with customers, as well as providing post-sale support by generating equipment submitting and providing on-site technical assistance to our customers.
Assist with the design/layout of Variable Refrigerant Flow (VRF) system, including selection of components and layout of refrigerant piping
Prepare equipment selections and quotes for the Outside Sales team along with parts quotes for replacement equipment based on mechanical plans and specifications
Provide first level technical assistance for equipment installations and installed equipment
Manage customer accounts that are not specifically assigned to an Outside Sales Engineer
Degree in Mechanical Engineering preferred
1-3 years of relevant experience in the HVAC Industry
Proficiency in AutoCAD or similar design programs
Thorough understanding of construction and contracting models (Design/Build etc)
Provide startup service on new commercial HVAC equipment
Documents work by completing startup paperwork on each job and maintaining files
Work with mechanical contractors, building engineers, and controls technicians to integrate new equipment into existing or new facilities
Provides technical support to customers
May at times be needed to examine building layouts and piping systems to anticipate potential difficulties with operation
Represents company by serving as a direct customer contact
Keeps current with manufacturers' products and related installation, operation, maintenance, service, and repair requirements
Experience with multiple facets of the HVAC industry
Experience with standard refrigeration tools.
Experience with VRF systems.
Customer interfacing/ communication skills
Analytical Problem Solving Skills
Ability to work with a team and independently
A positive, customer focused attitude
3+ years of HVAC technician experience in troubleshooting, repairing, and replacing pumps, motors, HVAC equipment.
Mechanical and Technical aptitude
Ability to drive a company vehicle
Ability to lift up to 50 pounds
Ability to climb ladders and stairs on a regular basis
Outside Sales Engineer
We are willing to assist with relocation costs for qualified candidates.
The primary job function is selling custom-built and engineered HVAC products. This is a technical sales position that requires an interest and aptitude for mechanical system design and HVAC equipment. Making product presentations to groups of customers will be required. The ability to develop relationships with key customers for recurring business is crucial. Products included, but not limited to custom air-handling, chillers, and water source heat pumps. We believe this position will provide both a challenge and reward for the right person. The primary markets are owner-occupied institutions (such as Universities and Hospitals) as well as large scale residential developments.
Assist owners/consultants with system design, product selection and specification writing
Provide technical expertise/assistance to customers in the area of product application
Call on consulting engineers and facility owners to promote represented controls products and equipment
Call on contractors to promote represented HVAC products and equipment and discuss existing and future opportunities
Manage multiple projects from the design phase to commissioning
Responsible for maintaining and developing your level of product knowledge
Coordinate work with multiple project team members
Develop and maintain positive and sustainable client relationships via meetings, tradeshows, one on one interactions and possibly factory visits
Establish and maintain strong relationships with owners, engineers and contractors
2+ years relevant experience in commercial HVAC sales preferred